Expiry Timeline
Use this step as part of a deliberate test and setup process.
Renewal information
IPTV Subscription Renewal Policy
The IPTV subscription renewal policy explains the current manual-payment journey: renewal is a new private order, automatic billing is not enabled, payment evidence requires trusted confirmation, and the new duration or stream option begins only after the renewal has been reviewed and activated.
- No automatic billing
- New payment confirmation required
- Private renewal status
See the decisions that shape this experience.
Renewal Snapshot
Use this step as part of a deliberate test and setup process.
Confirmation Gate
Use this step as part of a deliberate test and setup process.
When to start a renewal
Planning time for payment review is safer than waiting until access has ended.
Start before the current expiration when continuity matters
Review the expiration date in the private subscription information and begin the renewal early enough to complete payment review. Creating a renewal does not itself extend access.
The new duration begins only after the renewal payment is confirmed and the subscription change is activated.
- Confirm the current expiration
- Choose the new duration and stream option
- Complete the active payment method
- Follow private review and delivery status
Payment and activation timing
Creating an order and submitting evidence are not the same as completing renewal.
Wait for trusted confirmation before expecting activation
The paid-fulfillment target begins after trusted payment confirmation, not while a bank transfer or receipt is pending.
A receipt is evidence for review and is not an automatic paid signal. Do not submit repeated transfers merely because review is still pending.
Changes and support
Renewal changes remain tied to the selected private order and its audit trail.
Use support when a private state appears inconsistent
A renewal may use a different published duration or simultaneous-stream option where available. The selected values are recorded with the renewal order.
Contact support through the private journey if the current subscription, payment, or delivery state appears inconsistent.
What an IPTV renewal order records
The renewal snapshot keeps the selected commercial values clear even if public plans later change.
Review duration, streams, devices, amount, and reference
Before submission, confirm the current published duration, simultaneous-stream option, installable-device allowance, total price, currency, and available payment route. The private renewal order records the selected values and the payment reference used for review.
Do not reuse an old bank instruction or transfer reference simply because the previous order was successful. Follow only the active instructions shown for the current renewal, and do not invent missing payment details or send a second transfer while the first is awaiting review.
What happens after renewal evidence is submitted
Evidence enters review and remains separate from activation and delivery.
Follow the private state instead of assuming success
The receipt or transfer reference is checked through the established review process. A submitted status means evidence was received; it does not state that funds were confirmed. The paid-fulfillment target begins after trusted confirmation, not when a transfer is initiated.
After confirmation, the subscription change is activated and the updated delivery state appears through the private customer route. Keep that link protected and contact support from the order context if the expiration or selected stream option does not match the confirmed renewal.
Questions about iptv subscription renewal
These answers explain the current customer journey without turning variable content or playback conditions into guarantees.
Does the IPTV subscription renew automatically?
No. The current journey requires a new private renewal order and available manual payment method.
When should I start a renewal?
Begin early enough for payment review and activation when continuity matters. Creating the order does not extend access.
Does uploading a renewal receipt confirm payment?
No. It submits evidence for trusted review.
Can I choose a different stream option at renewal?
Choose from the currently published options where available and confirm the exact values on the renewal order.
Review current options first
Choose the renewal values from the live plans page.
Confirm duration, streams, amount, and payment route through the private renewal order.